Gadgetron Repair
Dallas's #1 L3 Certified Device Lab — 1910 Pacific Ave #8010,
Dallas, TX 75201 — (866) 652-0974 — info@gadgetronrepair.com
Mon–Fri: 9:00 AM – 6:00 PM · Sunday: 11:00 AM – 4:00 PM
Gadgetron Repair is a specialized technical facility in Dallas, TX
focusing on component-level micro-soldering, logic board diagnostics,
and data recovery. We repair iPhones, MacBooks, Samsung devices, and
gaming consoles, and perform advanced board-level work. Repairs and
products are sold as bookable tickets; every repair starts with a paid
L3 Diagnostic ticket ($49, credited toward the repair), while drop-off
and pickup are free RSVP reservations. Book at
our booking page
or browse the
ticket store.
Privacy Policy
Gadgetron Repair ("we," "us," "our") operates
gadgetronrepair.com. This Privacy Policy describes how we collect,
use, and protect your personal information when you use our website
and repair services.
Information We Collect
We collect personal information you provide directly, including your
name, email address, phone number, mailing address, and device
information when you book a repair, request a quote, submit a
trade-in, or purchase a product or ticket. We also collect payment
information, which is processed through secure, PCI-compliant
payment gateways and is not stored on our servers.
How We Use Your Information
We use your information to process repair orders, schedule
appointments, send repair status updates, deliver SMS and email
notifications about your service, process payments, issue tickets
and reservations, and respond to customer support requests. We may
also use your contact information to send service-related
follow-ups, warranty reminders, and review requests.
SMS and Text Messaging Communications
By providing your phone number, you consent to receive transactional
and service-related SMS/text messages regarding your repair,
appointment, ticket, or reservation, including appointment
confirmations, repair status updates, and "ready for pickup"
notifications. Message and data rates may apply.
Message frequency varies based on your service activity. You may opt
out of SMS communications at any time by replying
STOP to any message. For help, reply
HELP or contact us at (866) 652-0974.
Email Communications
By providing your email address, you consent to receive
service-related emails, including receipts, status updates, and
review requests. You may unsubscribe from email communications by
following the unsubscribe link in any email or contacting us at
support@gadgetronrepair.com.
Data Privacy and No-Snooping Policy
Our technicians are strictly prohibited from accessing personal
files, photos, messages, or applications unless explicitly required
for the repair (e.g., testing the camera app after a camera
replacement). We do not ask for your device passcode unless
necessary for diagnostic testing. You are encouraged to back up and
wipe your device before mail-in or drop-off if you have strict
privacy concerns.
Data Recovery and Storage
During data recovery services, your recovered files are stored on
isolated, encrypted, offline drives. Once your data is successfully
transferred to your provided medium and you confirm receipt, our
local copies are securely wiped using military-grade (DoD 5220.22-M)
data destruction protocols within 7 days.
Trade-In Data Destruction
All devices sold or traded in to Gadgetron Repair undergo an
immediate factory reset. If a device is dead or cannot be powered on
to be reset, the logic board's NAND storage chips are physically
destroyed or securely wiped during the refurbishment process before
the device is resold or recycled.
Data Sharing
We do not sell, rent, or share your contact information with
third-party marketers. We may share information with trusted service
providers who assist us in operating our business (such as payment
processors, calendar and booking platforms, and SMS/email delivery
providers), all of whom are bound by confidentiality obligations.
Data Security
We implement appropriate technical and organizational measures to
protect your personal information against unauthorized access,
alteration, disclosure, or destruction.
Your Rights
You may request access to, correction of, or deletion of your
personal information by contacting us at support@gadgetronrepair.com
or (866) 652-0974.
Children's Privacy
Our services are not directed to individuals under 16, and we do not
knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be
posted on this page with an updated revision date.
Last Updated: April 2026
Terms and Conditions
These Terms and Conditions govern your use of gadgetronrepair.com
and the repair services provided by
Gadgetron Repair. By submitting a device for
repair, purchasing a ticket, or making a reservation, you agree to
these terms.
1. Diagnostic Fees and Process
All devices submitted to Gadgetron Repair are subject to a
non-refundable diagnostic fee. This fee covers the time and
expertise required by our L3 Certified Technicians to assess logic
board damage, micro-soldering requirements, and component-level
failures. If you proceed with the repair, this fee is applied toward
your final balance.
2. Repair Authorization
By submitting your device and agreeing to these terms, you authorize
Gadgetron Repair to perform necessary diagnostics and repairs. You
acknowledge that some micro-soldering and logic board repairs carry
inherent risks and may result in data loss or further device
degradation in rare cases.
3. Data Privacy and Loss
While we take every precaution to protect your data, Gadgetron
Repair is not responsible for any data loss that occurs during the
repair process. We strongly advise all customers to back up their
devices before shipping or dropping them off.
4. Warranty
We stand behind our L3 Certified repairs. All micro-soldering and
logic board repairs come with a 90-day limited warranty covering the
specific components repaired or replaced. This warranty is voided if
the device suffers subsequent physical damage, liquid damage, or if
it is opened by another technician.
5. Shipping and Liability
For mail-in repairs, the customer is responsible for securely
packaging the device. Gadgetron Repair is not liable for damage
incurred during transit. Return shipping is handled via insured
carriers, and tracking information is provided upon dispatch.
6. Tickets and Reservations
Repair services and products are sold as bookable tickets. Paid
tickets reserve a calendar appointment and the listed service. Free
RSVP reservations hold a logistics slot (drop-off or pickup) without
charge. Diagnostic ticket fees are credited toward the final repair
cost. Tickets are non-transferable except with prior authorization.
7. Payment
Payments are processed through secure, PCI-compliant gateways.
Prices are listed in USD. We reserve the right to refuse service or
cancel orders at our discretion, with full refund for any unrendered
service.
8. Cancellations and Refunds
Appointments may be rescheduled with at least 24 hours notice.
Diagnostic fees are non-refundable once the diagnostic has been
performed. Repair work already completed is non-refundable.
9. SMS and Email Consent
By providing your contact information, you consent to receive
service-related SMS/text and email communications, including
appointment confirmations, status updates, repair-ready notices, and
review requests.
Message and data rates may apply. You may opt out
of SMS at any time by replying STOP
to any message, or by contacting us at (866) 652-0974 or
support@gadgetronrepair.com. Carriers are not liable for delayed or
undelivered messages.
10. Limitation of Liability
Gadgetron Repair's total liability for any claim arising from repair
services is limited to the amount paid for the specific service. We
are not liable for indirect, incidental, or consequential damages.
11. Governing Law
These terms are governed by the laws of the State of Texas, without
regard to conflict of law principles.
12. Changes to These Terms
We may update these Terms and Conditions from time to time. Changes
will be posted on this page with an updated revision date.
Last Updated: April 2026
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